A. An assessment of the cabins in which the operators / drivers work was made to determine how brain friendly (brain ergonomics) the cabins were and appropriate measures was taken to humanize the inside cabins of vehicles and machinery.

B. Assessments were done on the operators / drivers to determine how they process information and identify possible risk factors during stress or fatigue.

C. Leadership was appropriately trained to understand how fatigue / stress impacts the brain’s performance in order for them to understand, make appropriate decisions and manage employees and machinery in order to reduce fatigue, increase performance and ensure safety.

D. Training was done with machinery operators / drivers in order to understand how they process information, what possible risk factors may be prevalent and how they can understand themselves and others better.

E. A holistic fatigue management programme (body/mind/spirit) was designed and first-line management, leadership and employees were trained in these activities in order to manage fatigue effectively.

F. Specific sequences of brain integration techniques and activities that would prepare the neurological system for information processing  and “switch it on” was designed for first-line operators to do every hour and a half during a shift.  These activities were also made part of performance management criteria as to ensure that they would be done.