Emotional Intelligence (EI) is the ability to accurately identify and understand one’s own emotional reactions and those of others. It also involves the ability to regulate one’s emotions, to use them to make good decisions and to act effectively. Emotional Intelligence is the basis for personal qualities such as realistic self-confidence, personal integrity, self-awareness, and resilience in times of change or adversity, self-motivation, perseverance and the ability of getting along well with others. 

 

What makes this Emotional Intelligence workshop unique is because it is presented from a brain-based perspective. This workshop is vital for any person interested in living a healthy, successful life and becoming an effective leader. 

 

People are born with different innate social and emotional capacities, but this EI program can nurture the development of people’s emotional skills - skills that will help them succeed in business and in life. Skills that will last a lifetime! 

 

Module 1: 6 INTERPERSONAL AND 6 INTRAPERSONAL COMPETENCIES

• What is Emotional Intelligence (EQ)?

• My personal EI Competencies Profile – 12 Emotional Intelligence Competencies Profile

• My brain profile – The Learning Receptiveness Profile™

 

Module 2: 12 EMOTIONAL INTELLIGENCE COMPETENCIES

• Self-Awareness Competencies: Emotional Awareness, Accurate Self-Assessment, Self-Confidence

• Self-Management Competencies: Adaptability, Self-Control and Self-Motivation

• Social Awareness Competencies: Empathy, Customer Awareness and Organizational Awareness

• Social skills: Team Functioning, Communication and Leadership

 

LEARNING OUTCOMES 

 

On completion of the programme, participants will be able to:

• Improve business performance and profitability

• Understand and manage people more effectively

• Develop a constructive work environment and culture

• Cope with change

• Be socially aware

• Communicate effectively with others

• Create team synergy

• Lead effectively

• Your 12 emotional intelligence competencies

• 6 Intrapersonal competencies

• 6 Interpersonal competencies